Five levers for sustainable cost optimisation

Historically, companies have managed costs through a series of (mainly) uncoordinated technologies and processes, supported by tactical initiatives when budgets needed to be squeezed. Today, with competitors constantly innovating and new entrants changing the...

4 ways operational analytics adds value

Businesses have long recognised the importance of using data analytics to improve the customer experience. Analysing market trends and consumer activity, businesses adapt, innovate and optimise their products and services to keep customers happy and increase profits....

Scaling workforce – visibility of cost case study

Business leadership needed to understand the true cost of its talent to support future planning scenarios.  Often this leads to a manual, time consuming and error prone process. Problem to fix – scaling talent to meet business requirements With information spread...

Data-driven decision making is the way forward – when done properly

Data-driven decision making (DDDM) is becoming the new method of choice with the proliferation of big data. Along with the new ease of access tools that makes this once specialised nature of business intelligence and data mining available to all business executives,...

Companies turn to efficiency and technology

In an uncertain business environment companies turn to efficiency and technology instead of searching for new talent. With the global economy still on shaky grounds 8 years after the financial crash many companies in the modern world are choosing to focus on...